Delivery & payment

DELIVERY & PAYMENT


DELIVERY CHARGES

 

Country Delivery charges Free delivery from a order value of
Germany free  
EU-countries¹ 12,99 € 100,00 € or more
Switzerland / Liechtenstein 16,99 € 150,00 € or more
Other countries upon request


¹ Deliveries abroad to: Belgium, Denmark, United Kingdom, Estonia, Finland, France, Greek, Italy, Luxembourg, Netherlands, Austria, Poland, Portugal, Sweden, Spain, Czech Republic, Hungary

You will only be charged once for partial deliveries. When importing goods into countries outside Germany import duties can be charged which the customer has to pay. The customer is responsible for proper payment of accruing duties and fees.

 

DELIVERY TIME

Unless stated otherwise in the product discription, you will receive your order within 2 to 3 working days after receiving payment (delivery to Germany). The relevant delivery period correspond to the delivery time of that product with the longest indicated time. Delivery times abroad can vary. If a product is not ready for shipment on time, you will receive an email as soon as possible.

 

GIFT SERVICES

geschenk

You would like to give our products as a present? We are glad to wrap your order as a present. Choose your gift wrapper under “Gift Service” in your shopping basket.

This service is available for the following product categories:
Dreamy Minis, Cuddly Minis, Rattles, Cuddly blankets, Backpacks, Storage boxes and Blankets.

 

PAYMENT

You can select one of the following payment options:
 

Payment in advance
When using payment in advance, you are supposed to transfer the amount to our account within 5 days. Upon placing your order, you will receive an order confirmation by email, containing all the necessary information and bank details.


PayPal
After placing the order, you will be forwarded to PayPal to transfer the order amount.


Credit card
When placing the order, you will be forwarded to Saferpay to transfer the order amount.

 

Any additional payment fees need to be paid by the customer.